Optimal Paiement


With the development of new communication tools, it is necessary to pay special attention to the protection of privacy. That is why Optimal Payment Inc. ('Optimal Payment', 'we', 'us', or 'our') is committed to ensuring the protection and confidentiality of the personal information you provide or that we collect when you visit our website or interact with us. In this regard, this privacy policy (hereinafter the 'Policy') aims to inform you about the personal information we collect and how this information is used, disclosed, and stored by us.

The Policy is designed to comply with applicable laws regarding the protection of personal information.

Collection of Personal Information

  • First Name
  • Last Name
  • Email Address
  • IP Address
  • Postal Code

We do not knowingly collect information from children or other individuals under the age of 14. If you are a minor under the age of 14, please do not provide us with personal information without the express consent of a parent or guardian. If you are a parent or guardian and you know that your children have provided us with personal information, please contact us.

Forms and Interactivity

Your personal information is collected through forms, namely:

  • Contact Form

We use the collected information for the following purposes:

  • Information / Promotional Offers
  • Statistics
  • Contact

Your information is also collected through interactivity between you and our website, as follows:

  • Correspondence

We use the collected information for the following purposes:

  • Information or Promotional Offers

Right to Object and Withdraw

We are committed to offering you the right to object to and withdraw your personal information. The right to object means that internet users have the possibility to refuse the use of their personal information for certain purposes mentioned at the time of collection.

The right to withdraw means that internet users have the possibility to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can contact us:

Use of Third-Party Services

For your convenience, our websites may provide links to third-party sites or parts of their sites. We have no control over the content or operation of these sites or the privacy practices of the operators of these sites. Therefore, any personal information you submit through these sites is governed by the privacy policies of the respective sites. It is your responsibility to familiarize yourself with their information protection policies.

Right of Access

We are committed to recognizing the right of access and rectification for individuals wishing to consult, modify, or delete information about themselves.

This right can be exercised:

Contact Us

For any questions or concerns regarding this Policy or the protection of your personal information, to exercise your rights, or to file a complaint, please contact our Privacy Officer by email at [email protected]


The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • Access Management - Authorized Person
  • Access Management - Concerned Person
  • Computer Backup
  • Username / Password
  • Firewalls
  • Data Encryption

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always a risk when using the Internet to transmit personal information.


We are committed to complying with the legislative provisions set out in:

Privacy Policy Update

We reserve the right to modify this Policy at any time. Any changes to the Policy will take effect when we publish the revised version on our website. By continuing to interact with us after the publication of the modified version of the Policy, you accept the changes made to it. We therefore invite you to regularly review this Policy to stay informed about how we handle your personal information. The date at the bottom of the Policy indicates the date of its last revision.

Last Updated: November 16, 2023



840, rue Bouvier (Bureau 205)

Québec (Québec)

G2J 1A3

[email protected]

Contact us

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